"Leadership and Business development" in Spain.

A development program over four days addressed to managers in business driving service- and manufacturing companies as well as trading companies. Also for own proprietor and entrepreneurs with more than five employees.

We arrive in Malaga at Costa del Sol on a Sunday and return back home on the next Sunday in the week after.

Course weeks 2004

Week 41 (3 - 10 October)
Week 50 (5 - 12 December)
Program
Sunday   Arriving to the hotel
Monday 09.00 - 17.00 Course day 1 The Manager and the Leadership
Tuesday 09.00 - 17.00 Course day 2 Emotional intelligence
Wednesday   Relaxing with golf, swimming, shopping etc.
Thursday 09.00 - 17.00 Course day 3 Business and the sales process
Friday 09.00 - 17.00 Course day 4 Personal growth
Saturday   A day off for free activities
Sunday   Departure

We take siesta with lunch and we have many opportunities to play golf in the morning and in the afternoon.

Course content:
The Manager and the Leadership
Objectives and visions
Structures of organizations
Control systems - Forms and tools
Power and influence
Delegating and responsibility
Conflict management
Mobbing
Ethics and morals
Relationship and empathy - Emotional intelligence
The ability to manage yourself and the ability to manage relationships to others.
Employee ship - Commitment and job satisfaction.
Development and changes
Information - Des information - Spreading of rumors
Communication between people
Attention -"strokes"
Mentorship, Coaching
Our differences -team and behavior profiles
Development talks
Business and the sales process
The sales process
The planning phase - business idea, market communication
The contact phase - sales reluctance
The sales phase - need analysis, sales skills
The after sales phase - customer care, complaint management
Benchmarking
Personal growth
Rhetoric and presentation skills
Performance skills
Personal planning
Stress management and "burn out"
Mental training
Action plan

 

Cost: 2 550€ excl. VAT

The price is included all course costs with 7 nights accommodation in a good hotel with breakfast and lunch. Bring your partner for free.

Travel costs is not included. Return flights to Malaga is to be arranged by yourself.

Travel insurance must be arranged by every individual.

We have a limited number of participants so make your preliminary application now.

Preliminary application

Don´t hesitate to contact us for further information.

Welcome to a good education in a relaxing and exciting environment.

Tom Nilsson