Conflicts are difficult to avoid
in teams where people are trying to co-operate. Conflicts are
very often coming from indistinct information and injustice.
Conflict management is a part of
the leadership. A successful manager works with job satisfaction
to minimize conflicts. Job satisfaction means that all employees
are engaged in the company's result and create good relationship
to own organization as well as to external contacts.
An education that
help you understand and manage conflicts and also how to minimize
them.
Course content:
Individual conflicts
Between human conflicts
System conflicts
Conflict management in five steps.
Communication between people
The ability to manage your self
The ability to manage relationship to others.
Our differences
This e-learning program is built
up with 151 pictures, 3 exercises, 21 pages of documentation
Tutor:
Tom Nilsson, TARNI Management
Time: approx.
5 hours
Cost:
210€ excl.VAT/participant
|